Postage and Packaging is set for your location during checkout.

We do not add additional charges for the number of items in your basket, so in theory the more items you order the cost of postage for each item works out cheaper for you !

We post would wide and have many customers as far as AUS to the USA amd everywhere in between

For over seas Postage we use Royal Mail tracked when possible if you require the tracking number once the order has been marked as dispatched please get in touch and we’ll be happy to send that over to you.

Internal UK postage is sent Via Royal Mail or Parcel Force depending on how big your order is. Both methods of post are sent as Signed For post, Thus if you are not home when the parcel is delivered you may need to collect the item from your local post sorting office as instructed by the Royal Mail card posted through your door.

If your Item is returned to us due to non collection, you will have to pay an additional postage charge for us to resend the item to you.

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Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

types of goods are exempt from being returned.

* Personalised / Customised Orders

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted: (if applicable)

* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at contact@love2craft.co.uk

Sale items (if applicable)
If your item was on sale at the time of purchase on a refund will be given for the amount you paid for your order.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@love2craft.co.uk and send your item to: N-SCENIC, 63 Withnell Road, South Shore, Blackpool FY41HE UNITED KINGDOM

To return your product, you should mail your product to: N-SCENIC, 63 Withnell Road, South Shore, Blackpool FY41HE UNITED KINGDOM.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will

Any Further Questions, please get in-touch via the contact page and we’ll be more than happy to help you